S

Steve Pvia Google

2 months ago

Great facility, friendly staff, and awesome sauna. Matt is a fantastic trainer and all around great guy. Give this gym a try, you’ll feel better and make some gains!

R

Rashpal Sandhuvia Google

6 months ago

Hey I was a customer at the Williamsville location before it shut down and I have a bunch of classes remaining. The manager there gave the option to transfer to downtown or receive a refund. I chose a refund because the commute to downtown was too long. I have not received a refund to date. I have spoken to multiple people at the Downtown location in Buffalo who said they would escalate it to the Gronkowski owners. I have not heard back from anyone or received any money. It’s been close to a year now and I have called probably 50-100 times. The training was great but this customer service after the location closed is terrible. I am not sure why they treat people like this. At this point I’m not sure what to do. A company cannot promise a refund and then disappear on their clients.

E

Emily Certovia Google

about 3 years ago

I have been working out at NexGen with Jess for about 7 months now and LOVE it. Jess is very educated in personal training and she helps her clients reach their goals quickly. I've had a few different trainers in my life and she is by far the best. She cares about her clients by listening to their needs/wants and you can tell she puts time into making the individualized workouts to cater to that. The facility itself is top notch. The recovery is something that everyone needs to experience - truly life changing!! The overall environment at NexGen is so welcoming and makes working out enjoyable. Highly recommend giving them a try!

I

In My Mind Alwaysvia Google

over 3 years ago

First off I would like to say how much I enjoyed the training here at NexGen. I remembered calling to inquire about the personal training and was then asked to come in to see what was offered along with options. The staff took time to explain everything to me. I also took advantage of the Recovery. The angelic Salt room was great. The IV hydration was the best! I was able to schedule my sessions with full recovery and hydration when needed. They were super flexible with my work schedule. I was also able to meet the owner, he is very welcoming. I would recommend anyone to come in and be apart of the NexGen family. LaToya🐶🐢

G

Grace Sweeneyvia Google

over 3 years ago

I've been with NexGen for almost three months now and it has truly been a game changer for me. The trainers are incredible, and their level of professionalism, knowledge, and enthusiasm is unmatched. The sauna and salt room have also been an essential part to helping me find balance between hard work and recovery. I can definitely say that I have noticed a complete change in my physical and mental health since finding NexGen. The trainers really do meet you where you are and I would recommend for all levels of fitness.