
Fast, friendly urgent care on Red River.
Next Level Urgent Care | Red River provides efficient, compassionate care in Austin at 3221 Red River St. Reviewers praise friendly staff, punctual service, spotless rooms, and clear pricing. Notable clinicians include Paula Amado NP, Dr. Kelli, Dr. Shajjia Ahmed, and tech Josh. Walk-ins are accepted but appointments are common, with transparent pricing and affordable out-of-pocket visits.
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Treatment for non-life-threatening injuries like fractures, cuts requiring stitches, and acute illnesses with minimal wait times.
Flexible scheduling with same-day appointments and walk-in availability for convenient access to medical care.
Clear, upfront cost information for all services, ideal for uninsured or out-of-pocket patients seeking affordable care.
Expert handling of procedures such as wound care, stitch removal, and basic diagnostics in a clean, sterile environment.
Comprehensive medical evaluations where doctors take time to listen, explain options, and provide personalized treatment plans.
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Overall rating
Kristal Chapple
I've taken my son to this location twice and have satisfactory experiences. The staff are friendly. They remain on schedule. And my most recent visit was awesome thanks to Paula Amado NP. She was very kind and addressed all of our concerns. Helping us through a fractured foot, making a stressful situation much better. We're really thankful for her care today! She's great!
Lexi Rubaum
Great facility. Spotless rooms, clear pricing, not crowded. They take walk-ins but seem to mostly operate on appointments—when I called there were several appointments available within the next few hours. Dr. Kelli and tech Josh were kind, professional and very friendly. They took time to listen and not rush you through the visit. Glad this place exists!
Morgan Robinson
As someone who is uninsured, I appreciated the transparent pricing from the get go. Everything was smooth and efficient and all the staff present were very friendly. I didn’t spend any extra time waiting for the doctors or nurses. They offered me cold water and insured I was so comfortable.
Rebecca Thompson
This urgent care was honestly the best I’ve ever been to! I had an accident that required me to get 6 stitches on my face so I was obviously very stressed coming in. But all of the staff here is so friendly and cheerful, and it really helped me feel at ease. I forgot my doctor’s name but she was amazing. She was very honest and open with me about my options, saying that ER may be better if I wanted to reduce scarring. I appreciated her honesty and weighed my options, but decided to stay. And I’m glad I did because she did a great job! When she started doing the stitches, I think she could tell I was very nervous but she was extremely kind and reassuring. She made me feel really comfortable and I could tell she was being very careful to do her absolute best. She removed my stitches today and the wound is already healing so beautifully. Thank you guys for being so awesome!! Hopefully I don’t have to come back (lol) but if I need help again I will definitely come straight here. Highly recommend!
Elena Mendoza
I had a great experience at this urgent care. From the moment I walked in, the staff made me feel comfortable and got me seen quickly. Dr. Shajjia Ahmed was fantastic! She was very knowledgeable, attentive, and took the time to explain everything clearly. I especially appreciated how affordable the visit was for someone paying out-of-pocket, and I felt like I got excellent care without worrying about insurance. I highly recommend this clinic!