Gary Rhinehart
Set up a mental health appointment for 10/1/2025. Initally called in to set up the appointment, but the phone system suggested for us to set up an appointment via the website. They were also taking a long time to answer the phone. Was able to set up the appointment via the website faster thinking that this was going to be for a psychologist/psychiatrist. At the office learned it was not. They need to fix their phone system and website informing those setting up a mental health appoint will be getting a referral to someone else. That is fine for someone that does not know what a child may need, but they need to make it clear that they may not be able to help and that there will be a referral to a psychologist/psychiatrist. I am very frustrated with the medical industry as well. I take mental health seriously but it does not seem like they do.
