Sullivan Waterworks

Name: Sullivan Waterworks
Address: 997 63rd Street, Oakland, CA, 94608, US
Telephone: (415) 420-1481
Price range: $$$
Rating: 4.2

Sullivan Waterworks: Expert hot tub service and bespoke tubs for Oakland

4.2(5 reviews)

$$$

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About

Located in Oakland, Sullivan Waterworks specializes in bespoke hot tubs and ice baths, offering expert service. Reviews highlight fast, skilled technicians who diagnose issues quickly and often have the right parts on hand to fix problems the same day. Customers describe the team as honest, easy to deal with, and committed to care, though one review notes a contentious interaction.

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Location

997 63rd St, Oakland, CA 94608, USA

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Information

997 63rd Street

Oakland, CA, 94608

(415) 420-1481 www.sullivanwaterworks.com/

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Services

Hot Tub Repair & Maintenance

Expert diagnosis and repair services for hot tub issues, including leaks, electrical problems, and component replacements, with efficient solutions to restore functionality.

Emergency Hot Tub Service

24/7 emergency response for urgent hot tub breakdowns, offering rapid on-site assistance to minimize downtime and ensure quick fixes.

Custom Hot Tub & Ice Bath Installation

Bespoke design and installation of high-quality hot tubs and ice baths, tailored to client specifications with meticulous attention to detail.

Routine Maintenance Plans

Scheduled maintenance services to keep hot tubs and ice baths in optimal condition, including cleaning, water treatment, and system checks.

Parts Replacement & Upgrades

Supply and installation of genuine parts and upgrades for hot tubs and ice baths, enhancing performance and longevity with professional expertise.

4.20 · 5 reviews

Overall rating

Erin Davis

via Google

· 8 months ago

Absolutely outstanding service! We could not be more impressed with this hot tub service company. Their technician showed incredible talent and professionalism — he came out at 7 PM at night when we were in a bind with a broken part that needed immediate attention. You could tell right away that he knew exactly what he was doing. He diagnosed the issue in minutes, had the right part on hand, and worked efficiently to get everything back up and running that same evening. It’s rare these days to find a company that genuinely cares about their customers and goes above and beyond like this. The level of skill, responsiveness, and kindness was off the charts. I’d recommend them to anyone who wants reliable, expert hot tub service — they truly saved the day for us!

Grace Chang

via Google

· 10 months ago

Odd experience working with Dakota at Sullivan. There was minor damage to the cover of our hot tub on a service call and instead of accountability, Dakota blamed the age of the cover. It was a strange mix of defensiveness and blame on also the call itself. We had an issue with the tub draining after a power outage and Sullivan saying that was impossible unless there is a leak or crack. Ok, well if it is a leak and crack then possibly inspect those areas as a service/repair service? I’m not an expert in hot tubs. We purchased a house that had a new hot tub installed. Based on ChatGPT, it both noted reasons why it can drain and Sullivan as a servicer. Just found the experience to be oddly hostile.

Todd Mercer

via Google

· 1 year ago

Sullivan Waterworks is a top tier company for bespoke hot tubs and ice baths. Their attention to detail is unmatched. I personally have experienced the exceptional quality that they provide. I highly recommend.

Angela Temple

via Google

· 1 year ago

These guys are total pros who take pride in their work. They are honest and easy to deal with-- five stars for sure!

Kellee Adams

via Google

· 7 years ago

Sullivan Water Works did an amazing job helping me with my hot tub. Several other companies could not find the problem. They solved it quickly and made it run better.

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