VC
VICPROP CBD
VICPROP CBD: Proactive property care in Melbourne's heart
4.2
Real Estate
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VICPROP CBD: Proactive property care in Melbourne's heart
VICPROP CBD, located at Level 2, 179 Queen St, Melbourne, is a real estate agency offering property management and related services. The team is praised for professional, proactive service and responsive communication that gives landlords peace of mind and quick issue resolution. Reviews highlight a smooth, stress-free rental experience and attentive care from Lillian, Mason, Phoenix, Kang, and Vincent.
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Comprehensive oversight of rental properties, including maintenance coordination and tenant relations.
Efficient tenant placement with marketing, screening, and lease agreement handling.
Proactive updates and responsive inquiries to keep landlords informed and stress-free.
Quick and sensible handling of repairs, disputes, and property concerns.
Practical advice on property upkeep and market strategies to attract reliable tenants.
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Overall rating
Gabriele Marini (Gabryxx7)
Stay away from VicProp and especially Vincent Wu! For the whole 12 months of our lease we didn't get a single repair done nor we were provided full access to the building amenities, I lived with mould and a bathroom leak in my ensuite and they couldn't care less. VCAT released an order to fix these things, VicProp and Vincent ignored it for 6 months until the end of our lease. Very scummy behaviour, lazy, unresponsive, disregarded VCAT and a court order too, and they kept the house in disgusting conditions all throughout the lease. Thankfully VCAT also released a compensation order in our favour given their blatant, obvious breach of duty
Chee Hock Lee
I’ve been extremely happy with the service from VICPROP. The team is professional, proactive, and very responsive, which gives me great peace of mind as a property owner. Communication has been excellent, and they deal with issues quickly and sensibly. A special thank you to Lillian, Mason, and Phoenix for their outstanding support — they’ve been a pleasure to work with and have made the whole experience smooth and stress-free. I’m really glad I chose VICPROP and would highly recommend them to other landlords.
Masako Hayashi
I was in an urgent rush to lease my aparment, and VICPROP provided excellent service. Their reps were very-well communicated and professional. The property manager reponded my inquiries and provide neccessary info within hours and making the process stess-free. It took less than 3 weeks from my first call to having the property leased. Their teamwork was excellent. Highly recommend them for Melbourne landloads.
Hermi Do
I’ve had a great experience with my property management team. They’re knowledgeable about the industry and always provide practical suggestions to help keep the apartment in good shape and attract reliable renters. Communication is easy, and they take good care of the details so I don’t have to worry. Overall, I appreciate their support and professionalism. All thanks and credits to Lilian, Phoenix and Kang
Harry Park
Had such a great experience with VICPROP and their team of Lilian, Kang, and Vincent! They were all super friendly, efficient, and quick to get things done. The whole process of finding a new tenant was smooth and stress free they kept me updated the entire time and were always happy to help with any questions. Really appreciate their professionalism and genuine care. I feel very lucky to have VICPROP looking after my property and tenants
