QB
QBD Books Kotara
Kotara’s friendly, knowledgeable bookshop with great recommendations.
4.2
Retail Store
$$
Kotara’s friendly, knowledgeable bookshop with great recommendations.
QBD Books Kotara is a well-stocked bookshop in Kotara, located at Shop 2142 Northcott Dr. Customers praise friendly, knowledgeable staff and thoughtful recommendations, with staff like Sienna P, Katie, and Maja highlighted for helpful service. The store offers a welcoming atmosphere and efficient assistance, even while navigating COVID-related one-in-one-out shopping during busy times.
No photos available
Wide range of books including fiction, non-fiction, textbooks, and bestsellers for all ages.
Friendly staff provide expert book suggestions based on your interests and preferences.
Efficient pre-ordering for upcoming releases with guidance from knowledgeable team members.
Curated book gifts and recommendations for special occasions, perfect for presents.
Help with finding and purchasing textbooks for educational or professional needs.
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Overall rating
Liz Johnstone
Great Customer Service!!!! Needed to buy a present and had no idea what to get, Katie recommended some books based on other authors and they were a huge success.
Benjiman Fitzpatrick
I wanted to preorder a book for my partner and was helped at the desk by Sienna P. They were an amazing help every step of the way and guided me through the process quickly and efficiently. I left confident in the information I'd recieved and astounded at how polite and conscientious the staff were. Overall great experience and will definitely be returning here again.
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The staff here are the best! They are all super friendly, knowledgable and always have great book recs when asked. Shout out to Maja for being so bubbly and helpful this afternoon :)
Zakary jay Nicholls
Horrible interaction from staff today. Walked up to the counter to purchase some textbooks (I buy physical and digital textbooks regularly, which I use for my teaching business, I don't need physical copies but I like to have a few physical copies of certain texts sitting around), the tall woman at the counter immediately started talking in a very friendly fashion to a different customer who was after me in the queue, she couldn't even be bothered to say hello or make eye contact at all. It was just a very rude. Greeting customers in a nice way is a retail basic. The only reason I actually go to the brick and mortar store is because occasionally the staff help me if I am after specific things, if there is no customer service there is no reason to come to a physical store, I'll likely return the books and get them through an online store.
Lynda Simon
One of my favourite bookshops. Small but packed with stock and the staff are friendly and knowledgeable. Be aware when visiting that due to the size of the shop, staff may need to implement a one-in-one-out strategy to keep in line with COVID restrictions. They did this efficiently last time I visited.
